FAQs

• Why is internet safety important? (16th September 2025)
• What is internet safety? (16th September 2025)
• How can training help me to safeguard a child? (16th September 2025)
• Who can safeguard a child? (16th September 2025)
• Is Safeguarding Children training a legal requirement? (16th September 2025)
• What is safeguarding children? (16th September 2025)
• What are the different types of suctioning? (15th September 2025)
• What are is the most common causes of accidents when working at height? (12th September 2025)
• Who needs working at heights training? (12th September 2025)
• What is classed as working at height? (12th September 2025)
• What is meant by ‘working at height’? (12th September 2025)
• What are examples of modern day slavery? (12th September 2025)
• What is modern day slavery? (12th September 2025)
• How quickly does anaphylaxis occur? (12th September 2025)
• How do I become a dementia trainer? (12th September 2025)
• What are the symptoms of anaphylaxis? (12th September 2025)
• Do you need previous qualifications to be a dementia care trainer?  (12th September 2025)
• Who should take this Understanding Anaphylaxis training? (12th September 2025)
• Why is it important for staff in the education industry to understand what anaphylaxis is and how to treat it? (12th September 2025)
• What is anaphylaxis? (12th September 2025)
• Why should my staff complete the Evacuation Chair Train the Trainer course? (12th September 2025)
• How does stress impact your work and life? (12th September 2025)
• Who can I teach after completing this Evacuation Chair Train the Trainer course? (12th September 2025)
• Why do Stress Awareness training? (12th September 2025)
• How to help a child with dyslexia in the classroom? (12th September 2025)
• How does dyslexia affect a person? (12th September 2025)
• What are the signs of dyslexia? (12th September 2025)
• Does dyslexia affect speech and memory? (12th September 2025)
• Is dyslexia a disability in the UK? (12th September 2025)
• How to diagnose dyslexia? (12th September 2025)
• What does dyslexia look like? (12th September 2025)
• Is dyslexia a learning disability? (12th September 2025)
• How to train in children's mental health? (12th September 2025)
• How can schools and teachers support children's mental health? (12th September 2025)
• Who should take this Mental Wellbeing in Children and Young People training? (12th September 2025)
• Why is mental wellbeing important in children and young people? (12th September 2025)
• What is children's mental health? (12th September 2025)
• Why is CSE training important? (12th September 2025)
• What is child sexual exploitation (CSE) training? (12th September 2025)
• Can a PEG feeding tube be removed? (12th September 2025)
• What is drug and alcohol awareness? (12th September 2025)
• Who can administer PEG feeding? (12th September 2025)
• Can you PEG feed all clients after training? (12th September 2025)
• What are four time management tools? (12th September 2025)
• Why is time management important in the workplace? (12th September 2025)
• What is cyber security awareness training and why is it important? (12th September 2025)
• What is time management? (12th September 2025)
• How to improve cyber security awareness? (12th September 2025)
• Why is time management important? (12th September 2025)
• Do you need training for PEG feeding? (12th September 2025)
• What are the benefits of good time management? (12th September 2025)
• What is PEG feeding? (12th September 2025)
• What is time management training? (12th September 2025)
• Do you need previous qualifications to be a legionella awareness trainer? (12th September 2025)
• Who can I teach after attending this Legionella Awareness Train the Trainer? (12th September 2025)
• Who should take this Countering Fraud, Bribery & Corruption training course? (12th September 2025)
• Which legislation applies to the use of abrasive wheels? (12th September 2025)
• Do you need previous qualifications to be an Abrasive wheels trainer?  (12th September 2025)
• What should you do if you suspect NHS fraud, bribery, or corruption? (12th September 2025)
• Who can I teach after attending this abrasive wheels train the trainer course? (12th September 2025)
• What is abrasive wheel training? (12th September 2025)
• What is effective people management? (12th September 2025)
• How often should venepuncture training be updated? (12th September 2025)
• Why is venepuncture training important? (12th September 2025)
• How many modules in Food Safety Awareness Train the Trainer? (12th September 2025)
• How long does Food Safety Awareness Train the Trainer last?  (12th September 2025)
• Who should take Constipation Basic Awareness training? (12th September 2025)
• What is venepuncture training? (12th September 2025)
• How often does catheter care training need to be renewed? (12th September 2025)
• Do you require training for catheter fitting? (12th September 2025)
• What are the different types of catheters? (12th September 2025)
• What is catheterisation? (12th September 2025)
• Who should take brain injury awareness training? (12th September 2025)
• How is your first aid annual refresher course delivered? (12th September 2025)
• Why is first aid annual refresher training important? (12th September 2025)
• Who should attend a first aid annual refresher course? (12th September 2025)
• How often is first aid annual refresher training required? (12th September 2025)
• What's the difference between Emergency First Aid Awareness and Emergency First Aid at Work? (12th September 2025)
• How do I become a Emergency First Aid Awareness trainer? (12th September 2025)
• What is cyber security awareness training and why is it important? (12th September 2025)
• Who should enrol in this Diabetes Train the Trainer course? (12th September 2025)
• Who can I teach after completing this Diabetes Train the Trainer course? (12th September 2025)
• How to improve cyber security awareness? (12th September 2025)
• What are the steps of resuscitation? (12th September 2025)
• What are the 5 ways to prevent choking? (12th September 2025)
• What is choking prevention and resuscitation? (12th September 2025)
• How to avoid slips, trips and falls in the workplace? (12th September 2025)
• What can dealing with slips, trips and falls include? (12th September 2025)
• Why is Tracheostomy training important? (12th September 2025)
• Can nurses do tracheostomy? (12th September 2025)
• Who Is Tracheostomy Training For? (12th September 2025)
• What is a tracheostomy? (12th September 2025)
• Why is end of life care important? (12th September 2025)
• How long does end of life care last? (12th September 2025)
• Is palliative care the same as end of life care?  (12th September 2025)
• Why is Suppository Administration training important? (12th September 2025)
• Can carers administer suppositories? (12th September 2025)
• What is Suppository Administration? (12th September 2025)
• What is health and safety training in the workplace? (12th September 2025)
• What does health and safety training include? (12th September 2025)
• How to train to be a health and safety officer? (12th September 2025)
• What is the difference between Safeguarding of Children and Young People Level 1 and Level 2? (12th September 2025)
• What is contextual safeguarding? (12th September 2025)
• What is a safeguarding children policy and what should be included? (12th September 2025)
• Why is it important to safeguard children and young people? (12th September 2025)
• Do you need previous qualifications to be an Epilepsy Advanced trainer?  (12th September 2025)
• Who can I teach after attending this Epilepsy Advanced Train the Train course? (12th September 2025)
• What is safeguarding Children in care homes? (12th September 2025)
• How do I become a Safeguarding Children trainer? (12th September 2025)
• Why would someone need a stoma? (12th September 2025)
• What is a stoma? (12th September 2025)
• What are the advantages of Train the Trainer courses? (12th September 2025)
• Do I need any qualifications before enrolling on the Care Planning Train the Trainer course? (12th September 2025)
• Who can I teach after completing this Care Planning Train the Trainer course? (12th September 2025)
• What is nutrition in health and social care? (12th September 2025)
• How can you promote good nutrition and hydration in care? (12th September 2025)
• Who is eligible for the elderly nutrition program? (12th September 2025)
• What is the relationship between diet and nutrition? (12th September 2025)
• Why is diet and nutrition important in health and social care? (12th September 2025)
• What is diet and nutrition? (12th September 2025)
• Can I just do Level 3 Food Hygiene? (12th September 2025)
• Do you need to refresh a Level 3 Food Hygiene certificate? (12th September 2025)
• What is Level 3 Food Hygiene? (12th September 2025)
• How long does a Level 3 Food Hygiene certificate last? (12th September 2025)
• What kind of certification will I receive after completing the ADHD awareness training? (12th September 2025)
• What specific topics are covered in the ADHD online training modules? (12th September 2025)
• Is this ADHD awareness training suitable for educators, caregivers, and healthcare professionals? (12th September 2025)
• What is ADHD? (12th September 2025)
• Who can I teach after attending this COSHH Train the Trainer course? (12th September 2025)
• What is a COSHH Train the Trainer course? (12th September 2025)
• Why is confidentiality important? (12th September 2025)
• How is confidentiality maintained in health care training? (12th September 2025)
• What is the definition of verification of death? (12th September 2025)
• Who needs to complete verification of death? (12th September 2025)
• What is Verification of Death? (12th September 2025)
• How to get basic life support certification? (12th September 2025)
• How long is basic life support training? (12th September 2025)
• How long does a Basic Life Support Train the Trainer certification last? (12th September 2025)
• What is the difference between BLS and other first aid courses? (12th September 2025)
• What is basic life support? (12th September 2025)
• What is physical intervention training? (12th September 2025)
• Who should take Epilepsy Advanced course? (11th September 2025)
• What is Epilepsy Level 3 training? (11th September 2025)
• How long does epilepsy training last for? (11th September 2025)
• Who should take Basic Observation training? (11th September 2025)
• Why is Basic Observation training important? (11th September 2025)
• What are basic observations? (11th September 2025)
• What is the role of the CQC with regards to infection prevention and control? (11th September 2025)
• How can you prevent cross infection? (11th September 2025)
• Why is it important to take the Moving and Handling of People Train the Trainer Refresher course? (11th September 2025)
• How often should Moving and Handling Train the Trainer be refreshed? (11th September 2025)
• What is the difference between Infection Control Awareness training and an Advanced Infection Control course? (11th September 2025)
• Who is responsible for infection prevention and control? (11th September 2025)
• Why is infection control important? (11th September 2025)
• What is Train the Trainer? (11th September 2025)
• What is physical intervention? (11th September 2025)
• Why is Oxygen Therapy training important? (11th September 2025)
• What are the benefits of oxygen therapy? (11th September 2025)
• What are the symptoms of low oxygen? (11th September 2025)
• When is oxygen therapy needed? (11th September 2025)
• What is the difference between Safeguarding of Adults Level 1 and Level 2? (11th September 2025)
• What is the safeguarding policy? (11th September 2025)
• What are the 5 R's in safeguarding? (11th September 2025)
• What is adult safeguarding level 2? (11th September 2025)
• What are the benefits of conflict management training? (11th September 2025)
• What is conflict management training? (11th September 2025)
• How many people at work should be first aid trained? (11th September 2025)
• How long is the First Aid at Work training course? (11th September 2025)
• How long does a First Aid at Work certificate last? (11th September 2025)
• Can you do First Aid at Work training online? (11th September 2025)
• What level of first aid is required in the workplace? (11th September 2025)
• What are the legal requirements for first aiders in the workplace? (11th September 2025)
• What is first aid at work? (11th September 2025)
• How long is the training for Epilepsy Train the Trainer? (11th September 2025)
• Who can I teach after completing this Epilepsy Train the Trainer course? (11th September 2025)
• How do you treat someone having a seizure? (11th September 2025)
• What are the most common types of epilepsy? (11th September 2025)
• What is epilepsy? (11th September 2025)
• Why is it important to safeguard vulnerable adults? (11th September 2025)
• Who needs safeguarding of vulnerable adults training? (11th September 2025)
• Who has responsibility for safeguarding adults in need? (11th September 2025)
• What are the 6 principles of safeguarding adults? (11th September 2025)
• What is safeguarding adults? (11th September 2025)
• What is Speech and Language Therapy (SALT) training? (11th September 2025)
• Is evac chair training mandatory? (11th September 2025)
• Can anyone use an evacuation chair? (11th September 2025)
• How frequently do you need to take evacuation chair training? (11th September 2025)
• What is evacuation chair training? (11th September 2025)
• How often should asbestos training be given? (11th September 2025)
• What are the requirements to train people about asbestos? (11th September 2025)
• Who can deliver Asbestos Awareness training? (11th September 2025)
• What is an Asbestos Awareness Train the Trainer programme? (11th September 2025)
• Who should enrol in this Asbestos Awareness Train the Trainer course? (11th September 2025)
• Who can I teach after completing this Asbestos Awareness Train the Trainer course? (11th September 2025)
• Who can I teach after completing this MCA and DoLs Train the Trainer course? (11th September 2025)
• What is the Deprivation of Liberty Safeguards (DoLs) code of practice? (11th September 2025)
• Who does Deprivation of Liberty Safeguards (DoLs) apply to? (11th September 2025)
• What is the Mental Capacity Act (MCA)? (11th September 2025)
• Who is this Safeguarding Children Level 3 course for? (11th September 2025)
• What is the difference between safeguarding and child protection? (11th September 2025)
• Who is the Manual Handling Train the Trainer course for? (11th September 2025)
• What is the difference between Safeguarding of Children Level 2 and Level 3? (11th September 2025)
• How do I become a manual handling trainer? (11th September 2025)
• What is Train the Trainer? (11th September 2025)
• What is manual handling? (11th September 2025)
• What is the difference between food safety and food hygiene? (11th September 2025)
• What are the 4 C's of good food hygiene? (11th September 2025)
• Who needs Food Hygiene Level 2? (11th September 2025)
• How long does a Food Safety Level 2 Certificate Last? (11th September 2025)
• What is Food Safety Level 2? (11th September 2025)
• What is level 3 adult safeguarding training? (11th September 2025)
• What is the difference between Safeguarding of Adults Level 2 and Level 3? (11th September 2025)
• Is safeguarding training mandatory? (11th September 2025)
• Who is this Administration of Medication Train the Trainer course for? (11th September 2025)
• What is a Medication Train the Trainer programme? (11th September 2025)
• Who can I teach after attending this Medication Train the Trainer course? (11th September 2025)
• Who should enrol in this Moving and Handling of People Train the Trainer course? (11th September 2025)
• How long does the Moving and Handling of People Train the Trainer take to complete? (11th September 2025)
• What is the role of the CQC in safeguarding adults? (11th September 2025)
• What is safeguarding adults in care homes? (11th September 2025)
• How do I become a Safeguarding Adults trainer? (11th September 2025)
• Does this Fire Marshal course include the fire extinguisher types? (11th September 2025)
• Who is the responsible person in fire safety? (11th September 2025)
• How many Fire Marshals are required in a workplace? (11th September 2025)
• How often do you need Fire Marshal Training? (11th September 2025)
• What is the difference between a Fire Marshal and a Fire Warden? (11th September 2025)
• Do you legally need a Fire Marshall? (11th September 2025)
• What is the role of a Fire Marshal? (11th September 2025)
• How long does this Fire Marshal Train the Trainer course last? (11th September 2025)
• How do I become a Fire Marshal trainer? (11th September 2025)
• What are the benefits of this Fire Marshal Train the Trainer course? (11th September 2025)
• Why do you need a dedicated Fire Marshal to undertake fire safety training? (11th September 2025)
• Who should enrol in this Fire Marshal Train the Trainer course? (11th September 2025)
• Who can I teach fire safety awareness to after completing this trainer course? (10th September 2025)
• How do I become a fire safety trainer? (10th September 2025)
• What is the difference between Medication Advanced and Medication Awareness? (9th September 2025)
• Who is the Medication Advanced training course for? (9th September 2025)
• My learner isn't using an email as part of their access credentials, how will they log in? (2nd April 2025)
• As an Admin User, I'm not using a valid email address - how will I log in? (2nd April 2025)
• Will the refresher cycles be transferred across?  (2nd April 2025)
• What do we need from you as an account admin?  (2nd April 2025)
• Will our course library stay the same?  (2nd April 2025)
• Why do I need to reset my password?  (2nd April 2025)
• What happens to courses that are in progress?  (2nd April 2025)
• What will happen to my LMS data?  (2nd April 2025)
• Is there anything I need to do?  (2nd April 2025)
• How is the upgrade going to work?  (2nd April 2025)
• Do I have to switch to Atlas LMS now?  (2nd April 2025)
• How long will my upgrade take?  (2nd April 2025)
• When am I moving to Atlas LMS?  (2nd April 2025)
• Do my payment terms change?  (2nd April 2025)
• Will my pricing change?  (2nd April 2025)
• Do my credits work the same as before?  (2nd April 2025)
• Why has my credit balance changed?  (2nd April 2025)
• Why are we upgrading you to Atlas LMS?  (2nd April 2025)
• What is Atlas?  (2nd April 2025)
• Who are iHasco?  (2nd April 2025)
• How are sessions conducted? (18th April 2023)
• Is training mandatory? (18th April 2023)
• Can manual handling training be done online? (18th April 2023)
• How do I become a moving and handling trainer? (18th April 2023)
• Is there any support available during the course? (18th April 2023)
• What is the assessment process for the Train the Trainer Programme? (18th April 2023)
• Is there a time limit to complete the instructor course? (18th April 2023)
• Do you cover the three levels of first aid training? (18th April 2023)
• How do I train to be a first-aid trainer? (18th April 2023)
• Affordable, Compliant & Accredited eLearning (17th February 2021)
• Our Mission (17th February 2021)
• Innovative Subscription Model (17th February 2021)
• Care Certificate (16th February 2021)
• How much does it cost to use? (24th June 2019)
• Do I pay for a completion certificate? (24th June 2019)
• What if I don’t have a debit or credit card to purchase my credits? (24th June 2019)
• How long are courses accessible for? (24th June 2019)
• Are your courses short versions? (24th June 2019)
• Do you cover all mandatory health and social care training for care providers? (24th June 2019)
• Can I only buy one type of course at a time? (24th June 2019)
• What time of the day can I access my online training? (24th June 2019)
• How quickly can I start using Careskills Academy? (24th June 2019)
• Will your online courses alone be sufficient to be ensure we are compliant as an organisation? (24th June 2019)
• Why should I use Careskills Academy? (24th June 2019)
• Can you run reports to show when refresher training is due for each individual? (24th June 2019)
• Is it easy is it to use Careskills Academy online training? (24th June 2019)
• What is the automatic training matrix? (24th June 2019)
• Do your courses meet regulatory compliance? (24th June 2019)
• How is your online training actually delivered? (24th June 2019)
• What is the unlimited use subscription model? (24th June 2019)
• How do I purchase credits as an organisation? (24th June 2019)
• Do I need to use up my credits within a certain period? (24th June 2019)
• What is a credit? (24th June 2019)
• What is the Pay As You Go model? (24th June 2019)
• Will I have a dedicated account manager for my organisation? (24th June 2019)
• Who is Careskills academy for? (24th June 2019)
• Do you cover the Care Certificate? (24th June 2019)
• What are your online courses like? (24th June 2019)
• Are your courses accredited? (24th June 2019)
• How can I support struggling staff members? (24th June 2019)
• How do I know whether my staff have actually learned the material covered in the courses? (24th June 2019)
• Are courses certificated? (24th June 2019)
• How does Careskills Academy work for employers? (24th June 2019)
• How do I set up an account? (24th June 2019)
• What is Careskills Academy? (24th June 2019)
• How long do courses take to complete? (10th May 2019)
• Are courses certified? (10th May 2019)
• How are courses going to be delivered? (10th May 2019)
• How much do courses cost? (10th May 2019)
• Are online courses accredited? (10th May 2019)
• How can I purchase courses? (10th May 2019)