Care Home Duty of Care Training Course

Care Home Duty of Care Training Course

care home duty of care

Level:
Level 2.

Accreditation:
This course is CPD certified.

Purple and Black CPD Certification logo - Careskills Academy

About this course

Our Duty of Care eLearning course will enable learners to learn about the underpinning approach that they should have in their work.

This training applies to all health and social care workers that work in settings such as Care Homes, Day Centres, or supporting an individual in their own home. This also applies to hospital staff at health care assistant level, unpaid and voluntary workers.

This Duty of Care course will also map to Standard 3 of the Care Certificate standards published by Skills for Care and Skills for Health.

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Learning Outcomes

On completion of this course learners should know and understand the following:

  • The meaning of duty of care and how it contributes to safe practice.
  • Identify dilemmas that may arise about duty of care and the support available to help you deal with them.

  • How to deal with comments and complaints.

  • How to deal with incidents, errors and near misses.

  • How to deal with confrontation and difficult situations.

Course Syllabus Includes

  • Duty of Care

  • Addressing dilemmas

  • Comments and complaints

  • Best practice with complaints

  • Recording and reporting

  • Conflict

  • Confrontation

  • Adverse events

  • Incidents

  • Errors

  • Near misses

  • Dealing with difficult situations

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