
Level:
For all staff.
Accreditation:
This course is CPD certified.

About this course
This is a short course for health and social care staff when they are new to a role in care and can also be used during the recruitment of Care Workers, to help them understand the role and expectations of working in health and social care.
This training can be particularly useful for also refreshing the knowledge and understanding of existing staff to ensure that they are competent in continuing to develop the correct relationships at work. It will re-establish their professional working boundaries.
This training is for staff working in settings such as Care Homes, Hospital Wards, Day Centres, or supporting an individual in their own home.
Natural progression from this course should be the Care Certificate if the learner is new to care, or Professional Boundaries training if they are existing Care Workers.
Guided Learning Hours: up to 1 hour, dependent on learner’s skills and abilities.
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Learning Outcomes
On completion of this course learners should know and understand the following:
Explain their role as a Care Worker
Describe the expectations from their employer
Explain how they should form professional working relationships
Explain how they will work with other professionals
Course Syllabus Includes
Understanding a Care Workers role
Duties of a Care Worker
Responsibilities
Codes of Conduct and Practice
Compassion in Practice
Policies and Procedures
Attitudes and Beliefs
Being Person Centred
Agreed ways of working
Reporting concerns
Whistleblowing
Working Relationships
Care Worker tasks
Communication
Professional Relationships
Managing Safety
Professional Boundaries
Joint Partnership working
Team working
Resolving conflict
Reporting Mistakes
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