Communication2023-03-29T16:25:29+01:00

Communication in Health & Social Care Online Training Course

Communication in Health & Social Care Online Training Course

communication skills training for healthcare professionals

Level:
Level 2 & 3.

Accreditation:
This course is CPD certified.

Purple and Black CPD Certification logo - Careskills Academy

Course Aims

This course will enable you to learn about the ways individuals communicate and the importance of good communication.

You will explore how you can meet the communication and language needs, wishes and preferences of individuals.

You will learn how to promote effective communication and the principles and practices related to independent advocacy and confidentiality.

The course concludes by considering the use of verbal and non-verbal communication including the use of communication aids/technologies.

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Learning Outcomes

On completion of this course learners should know and understand the following:

  • Know the importance of effective communication at work.

  • Know how to meet the communication and language needs, wishes and preferences of individuals.

  • Know how to promote effective communication.

  • Know the purpose and principles of independent advocacy.

  • Know the principles and practices relating to confidentiality.

  • Use appropriate verbal and non-verbal communication.

  • Support the use of appropriate communication aids/technologies.

Course Syllabus Includes

  • Purpose of communication

  • How communication affects relationships

  • Management of challenging and sensitive situations

  • Establishing communication needs

  • Promoting effective communication

  • Verbal and nonverbal verbal communication

  • Body language, tone of voice, space and positioning

  • Responding to reactions

  • What to avoid

  • Barriers to communication

  • Independent advocacy

  • Confidentiality

  • Consent

  • Communication aids and technology

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FAQs

How can I purchase courses?2019-09-26T15:09:02+01:00

If you are an organisation then simply get in touch and we can set you up with an account very quickly. Simply fill out the form below or call us on 020 3397 9734.

Are online courses accredited?2019-06-19T14:35:26+01:00

Yes, they are. Courses are CPD Certified and our Care Certificate is one of the first to be endorsed by Skills for Care.

How much do courses cost?2019-06-19T14:40:15+01:00

This will depend on which model you choose, our unlimited access subscription model starts from 47p per person per month. The Pay As You Go option starts from 99p per course depending on how many course credits you buy. Both options offer extremely good value for money. Not only that, we promise to beat any like for like quote from any other UK eLearning provider. Call now on 020 3397 9734.

How are courses going to be delivered?2019-06-19T14:40:04+01:00

Courses are delivered online and work on any internet enabled device. As long as you have access to an internet connection you can complete courses when and where you like 24 hours a day.

Are courses certified?2019-06-19T14:40:29+01:00

Courses are fully certified. Once a learner successfully completes a course you are able to download the completion certificate FREE of charge.

How long do courses take to complete?2019-06-19T14:40:23+01:00

Some of our shorter courses will typically take between 30 minutes and an hour to complete. Some of the bigger ones will take longer and depends largely on each individual’s learning speed.

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