Mandatory care
Mandatory Care Training Courses
Every CQC-regulated provider has a legal duty to make sure their staff complete mandatory care training, and gaps are one of the most common reasons care services receive poor inspection outcomes. Our CPD-accredited mandatory care training courses cover everything your team needs to deliver outstanding care.
Who needs Mandatory Care training?
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Care home and residential staff
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Domiciliary and home care workers
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Healthcare assistants and clinical staff
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Supported living and community support staff
Trusted By 5000+ Care Providers
See Our Mandatory Care Training Courses
Mandatory care training is the foundation of every safe, CQC-compliant care service. Make sure yours is built on solid ground.
Courses
This is our current list of Mandatory Care courses.
To view our full library of courses, please go here.
Mandatory care
Care Certificate Assessor Tutorial
Mandatory care
Dementia Awareness
Mandatory care
Duty of Candour
Mandatory care
Duty of Care eLearning
Mandatory care
Equality, Diversity and Inclusion
Health & Safety
Fire Marshal Training
Health & Safety
Fire Safety
Health & Safety
Fire Safety Lite
First Aid
First Aid Awareness
Health & Safety
Health and Safety
Mandatory care
Infection Control
Why Mandatory Care Training is so Important
Deliver consistent, quality care
Mandatory care training isn’t just about compliance, it’s about quality. Staff who understand safeguarding, infection control, medication management, and moving and handling deliver safer, more consistent, more compassionate care. That directly improves outcomes for the people you support and the reputation of your service.
Protection for your staff
New care workers are at their most vulnerable in the first weeks of a role. Online mandatory training for care staff means they arrive on shift with the knowledge they need, not learning on the job in situations where the stakes are high. That protects your staff, your service users, and your organisation.
Confidence in CQC inspections
CQC inspectors assess mandatory care training compliance under the ‘Safe’ and ‘Well-Led’ domains. A complete, up-to-date training record (evidenced through your LMS), is one of the most straightforward ways to demonstrate a safe and compliant service.
Invest in your team from day one
Care workers who are properly trained feel more valued and confident in their roles, and are significantly more likely to stay. Investing in training from day one reduces costly staff turnover, shortens induction time, and builds a team that’s both skilled and settled from the start.
Why Choose Our Online Care Courses
CPD-accredited courses, built by care experts
Learn your way — online, live or in person
Flexible learning that fits around busy schedules
Best price in the UK. Guaranteed.
Frequently Asked Questions
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Mandatory training for care workers refers to the core set of training subjects all care staff are required to complete before they can safely support vulnerable individuals. The specific topics vary by setting, but most CQC-regulated providers are expected to make sure staff are trained in areas including safeguarding, infection control, moving and handling, fire safety, medication, Health & Safety, and equality and diversity as a minimum.
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CQC does not publish a fixed mandatory training list, but it expects registered providers to make sure staff have the knowledge and skills to carry out their roles safely and effectively under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. In practice, CQC inspectors assess training compliance under the Safe and Well-Led domains, and gaps in core mandatory care training are one of the most common reasons providers receive Requires Improvement or Inadequate ratings.
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The core mandatory training subjects are broadly the same across care settings, but the context and application differ. Mandatory training for home care workers includes specific topics such as fire safety in a service user’s home, lone working, and medication administration in community settings. Careskills Academy offers courses tailored to domiciliary care environments alongside the standard mandatory care training suite.
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Most mandatory care training courses are recommended for annual renewal to meet CQC, Skills for Care, and local authority commissioner requirements. Your Careskills Academy LMS automatically tracks each learner’s certificate expiry dates and sends renewal reminders, so your compliance matrix is always up to date and ready for inspection.
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Yes. Our online mandatory training for care staff covers the full range of knowledge and theory elements required by CQC and can be completed on any internet-enabled device — smartphone, tablet, laptop, or desktop. For topics that require a practical element, we also offer face-to-face and webinar training to make sure your staff are fully competent as well as knowledgeable.
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Pay As You Go lets you purchase individual workplace compliance eLearning courses from £2.99 per course, or book face-to-face, webinar, or Train the Trainer sessions separately, which is ideal for one-off or targeted training needs. Careskills Unlimited gives your entire team unlimited access to all 170+ eLearning courses, including the full Workplace Compliance library. Please note that face-to-face, webinar, and Train the Trainer sessions are not included in Careskills Unlimited and are priced separately. Most organisations with 5 or more staff save significantly with Unlimited on their eLearning. View our full pricing page for a full breakdown.
Contact us
Need help with your training? Our support team is here for you. Simply fill out the form and we’ll be in touch shortly.
If you’re looking for a free quote or more details about our courses, please head over to our Get a Quote page here.
Our contact details
Telephone: 020 3397 9734
E-mail: [email protected]
Address: 3 Arlington Square, Downshire Way, Bracknell, RG12 1WA