Careskills Academy? iHasco? Atlas? Let us explain. Atlas is the name of your new Learning Management System (LMS) that will be launching soon for all Careskills Academy clients. You will see ‘Atlas’ displayed in the top left corner when you and your team complete training – this is the name of the platform provided by Careskills Academy.

You may have seen a few names popping up recently, and we’re here to break it down for you. Since 2024, Careskills Academy has been part of iHasco – one of the UK’s leading eLearning providers. iHasco focuses on supporting businesses with high-quality Health & Safety, HR, Business Compliance, and Soft Skills workplace training. Our team at Careskills Academy are experts in the care sector, and we operate within the wider context of iHasco as a training provider.

FAQs Archive - Page 2 of 8 - Careskills Academy

Q: Do I have to switch to Atlas LMS now?

Your move will take place between May and September, the exact date will be confirmed via email to you very soon. From your upgrade date, you will no longer be able to access the Careskills Academy LMS to complete courses, view your results, or obtain certificates. All of this information will be available within your new Atlas LMS. Please note any training which is in-progress prior to your upgrade will be lost if not completed before your upgrade date.

Q: How long will my upgrade take?

We anticipate the upgrade should take no longer than 24 hours.

Q: When am I moving to Atlas LMS?

Your LMS upgrade to Atlas is due to take place in May-September 2025. You will be contacted by email prior to this to inform you of your upgrade date. Keep an eye on your inbox for updates.

Q: Do my payment terms change?

No, the payment terms you have currently will remain the same.

Q: Will my pricing change?

Nope! There will be no changes to pricing as part of your LMS upgrade.

Q: Do my credits work the same as before?

We will be introducing a Unified Credit Model which will make it easier for you to purchase all types of courses. Previously, credits would be ‘consumed’ when your learners were enrolled on a course. Moving forward, your credits will be consumed when your learners start a course.

Q: Why has my credit balance changed?

This only applies to you if you’re a Pay As You Go customer. We are introducing a Unified Credit Model which makes it easier for you to purchase all types of courses. Standard credits will receive x6 increase . Premium credits will receive a x15 increase .

Q: Why are we upgrading you to Atlas LMS?

We want to deliver the best possible service for your users and your business. Your new Atlas LMS allows you to elevate your team’s online experience, make reporting more efficient, and improve overall performance. Atlas LMS has more features and functionality than your current Careskills Academy online platform. It also performs faster and has more courses for you to choose from. You’ll also have access to a larger support team, should you need any assistance.