Have you ever considered if your method of training is adversely affecting your care staff recruitment campaign? In fact, could it be one of the reasons that staff leave soon after starting?
Having a steady flow of new recruits coming into your care business who all become long-term, loyal staff, is what every care provider dreams of, but does this actually happen?
The real picture probably rolls something like this. You recruit some potentially great staff but then delays between interviewing and the start of your classroom training sees them drifting away to a competitor who gets them interviewed, trained and out to work in half the time.
Plus, you want them to stay beyond that critical twelve-week period.
Getting it right
So why does this happen? We know that getting your training method right is key to attracting the best staff and keeping them. It is the jam in the career sandwich which keeps people interested and gives them a reason to stay.
John Loizou, Managing Director of Careskills Academy Limited understands this only too well. “We know that high quality care starts with high quality learning and so appreciate it is critical to have training which is carer-focussed and accessible. If we want staff to feel confident and happy, then it should begin with offering them a format of training which is going to work for them and their busy lives,” he says.
Happy, confident staff who feel they are integral to the successful delivery of a quality service are more likely to see their job in a positive light and less likely to leave.
John continues: “I have been in the care sector for more than twenty years and consequently I understand the headaches care providers and care managers experience with delivering a form of training that works for both staff and care facility. It has to be right for the learner but also be financially viable for the provider. This is why I wanted to offer a cost effective and quality solution to address this issue.
“Our experience and knowledge as care providers has helped us create digital solutions for the training problems we know exist across the sector. Using online learning has removed the delays and hitches all too common with classroom-based teaching.”
Some of the benefits
When compared with traditional classroom based training, the benefits of eLearning are evident:-
- People are able to study flexibly to suit their individual schedules
- Compliance is better because staff do not have to take time out from work with the resultant loss of earnings
- Individuals learn at their own pace and do not have the worry of a classroom situation
- Courses can be completed at any time and on any device which makes it effective and efficient
- Care Managers can maintain and monitor their training matrix more simply
- CQC Inspectors can easily see and understand staff training records and progression
- The training modules are cost-effective and deliver training to a high standard
The eLearning modules offered by Careskills Academy cover a range of subjects, providing choice and accessibility for ongoing training.
John adds: “Staff need to have training options which will work for them and help them to learn, continue learning and encourage them to think about their future with their chosen organisation. Equally, the training needs to meet budgets and be a cost-effective alternative to the traditional, classroom-based model of learning.
“We feel we have done that with our eLearning modules and have found solutions to solve many of the training problems plaguing the care sector.”
Of course, eLearning does not replace the practical side of training. That sits nicely alongside it. But it does offer a real alternative to hiring a trainer, the issue of maintaining a training venue and the ongoing problem of staff not pitching for their sessions.
Some more important details
All Careskills courses are CDP accredited and we have a learning management system which is equipped with tools enabling effective compliance management. Plus, we are Skills for Care endorsed.
When you add it all up, eLearning with Careskills Academy just makes sense. It’s affordable, high-quality and has engaging content, all designed to keep the learner focussed and on track.
With good training behind them your staff will feel competent, confident and better equipped to deliver a great service to their clients.
And one more thing… it will probably help you achieve better results with your staff recruitment and retention programme, and you can’t really get better than that.
But don’t take our word for it. Why not give us a call and see for yourself?
