Being a care provider ourselves, we know the way you deliver care training is one of the key factors that can make your organisation become the provider of choice in your area or a provider that struggles to meet its clients’ needs. Here, we uncover how personal development helps care providers not only provide excellent care, but also grow as a business. And so you’re in the know, we tell you how you can go about it.
Supporting your team’s personal development motivates them and increases staff retention – saving time and reducing recruitment costs. According to a recent survey by the Department of Health and Social Care, job satisfaction is the main motivating factor for 95% of care workers, while pay came fourth at just 73%. Adequate training and a personal development plan helps your staff feel valued and engaged, improving loyalty and productivity.
It also helps you meet the CQC’s expectation to “deploy enough suitably qualified, competent and experienced staff” to meet the regulatory requirements of the Health and Social Care Act 2008. Constant training is necessary to receive a ‘good’ or ‘outstanding’ CQC rating, which then helps grow your business as prospective clients are more confident in using your services.
The more skilled your staff becomes, the better they understand your clients’ needs. By being supported with a personal development plan, your staff will feel more confident in developing positive working relationships with your clients. In turn, your clients will live more dignified and independent lives, and their families could even turn into ambassadors of your business through positive word-of-mouth!
Training your staff in a wider range of disciplines also means you will be able to offer more services and be more responsive to your clients’ needs. Combine this with high levels of client satisfaction, and you will increase business opportunities.
Regular training helps create a virtuous circle in your organisation, improving staff retention, quality of care, and increasing business opportunities. And the good news is it does not have to be costly and time-consuming either. Elearning is a flexible and extremely cost-efficient alternative to traditional classroom training, and is increasingly popular among care providers.
Careskills Academy’s eLearning is the ideal solution to support the personal development of your staff. Our intuitive learning management system makes it very easy to enrol and track the progress of your staff. You can print a matrix in just one click, so you don’t need to manually create and update this yourself, saving you valuable time to focus on delivering care and growing your business.
All our courses are written and updated by qualified teachers who are also health and social care practitioners, and are endorsed by Skills for Care. Over 3000 care providers are already trusting Careskills Academy, so you can be confident in using our courses.
And with our unlimited use subscription model, your staff get unlimited access to 60+ online care courses including the Care Certificate starting from just 47p per learner per month.
